Privacy Notice

Who we are

This Privacy Notice is issued by Inulewa Akinjayeju (trading as Nics Online Tutoring). We are the data controller responsible for the personal data collected through this website and our tutoring services.

What personal data we collect

We collect the following categories of personal data:

• Identity and contact data: name, email address and phone number.
• Account data: login credentials and authentication information managed by our auth provider.
• Booking and learner data: student name, year group, subject preferences, preferred lesson day and time, session notes, and related messages.
• Payment data: transaction and billing information processed by our payment provider, Stripe.
• Communication data: support messages, emails and teacher application details.
• Technical data: IP address, browser type, device identifiers and usage information collected through cookies and analytics tools.

How we use your data

We use your personal data for the following purposes:

• creating and managing your account;
• arranging and delivering tutoring sessions;
• processing payments, refunds and billing through Stripe;
• communicating with you about bookings, tutors and support requests;
• reviewing teacher applications and onboarding tutors;
• keeping the site secure and preventing fraud;
• improving the service and understanding how the site is used.

Legal basis for processing

We process your data on the basis that it is necessary to perform our contract with you, to comply with a legal obligation, to pursue our legitimate interests (such as security and service improvement), or because you have given your consent where required.

Who we share data with

We share personal data only where necessary and with the following categories of recipients:

• Service providers: hosting, authentication, analytics, customer support and communication tools.
• Payment provider: Stripe processes payments, subscriptions, invoicing and refund-related data on our behalf. Stripe is a data sharing recipient for the purpose of completing purchases and managing billing.
• Professional advisers: legal, accounting or insurance advisers when required.
• Authorities: regulators, courts or law enforcement where we are required by law to disclose data.

International transfers

Some of our service providers process data outside the UK and EEA. Where this happens, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions to protect your data.

Data retention

We keep your personal data for as long as necessary to provide the service, comply with legal obligations, resolve disputes and enforce our agreements. When data is no longer needed, we delete or anonymise it.

Your rights

Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal data, to object to processing, to request data portability, and to withdraw consent. You also have the right to complain to your local supervisory authority. We aim to respond to requests within one month.

Security

We use appropriate technical and organisational measures to protect your data, including encryption, access controls and secure hosting. No system is completely secure, and we cannot guarantee absolute security.

Cookies

We use essential cookies to make the site work, and analytics cookies to understand how visitors use the site. You can manage cookie preferences through your browser settings.

Changes to this notice

We may update this Privacy Notice from time to time. The latest version will always be posted on this page with the updated date.

Contact

If you have any questions about this Privacy Notice or how we handle your data, please contact us through the website.